Free Shipping in the US
How do i get free shipping?
UPS Ground transit times
This map is a general representation of UPS Ground transit times from our Wayne, PA location where items are shipped from.
For shipping we use USPS, UPS or Fedex.
Also we can ship some models from warehouse in California. We ship in 1-3 business days.
WORLDWIDE SHIPPINGWe have worldwide shipping. On checkout page choose any International shipping (FEDEX or USPS) and you will see shipping price.
We will not ship the order as a "gift" to try to avoid import charges, this would prevent us from insuring the shipment. We will declare the retail price of the items in your order.
We do accept returns for store credit or refund. We do have a strict policy for return time. If you have a problem with a product, please contact us within 5 business days of the delivery of your product. We document the delivery of all orders on your account and will not accept returns after 5 full business days. You are responsible for paying the shipping and insurance to get the product back to us should you want a return for any reason that is not our fault. Very rarely are any of our products returned. However, should you return the product to us you must contact us by e-mail AND phone. Do not simply rely on e-mail as the spam filters sometimes catch e-mails and is occasionally unreliable.
In order to return skates or skating products please follow these guidelines:
Return and/or Refund:
Product must be in new, unused condition.
You must contact us within 5 business days for return.
You must ship the product back to us and provide a tracking number to us for proof of return.
If we made a mistake on the shipment, we will pay for the return shipping to us and send out the correct product ASAP. Please contact us to initiate this type of return.